Make a Complaint

Please use the form below to submit a complaint. If your complaint relates to a particular company, please select a company below.

Company name:

Complaints Form

Sector

Other (Those not on drop down list):

Complaint Registration Form

Complaint Reference / Contract Number:

Name of Complainant:

Citizenship

Omang Details (if Botswana citizen):

Omang Upload

Passport Details (if not Botswana citizen):

Passport Upload:

Gender

Male

Female

Age

Location - Town/Village

Complainant: Email

Occupation

Cellphone Number

Complainant: Postal Address

Date Complaint filed with Regulated Entity:

Nature of complaint:

Name of Regulated Entity Employee handling the complaint:

Highest level of Regulated Entity staff member complaint escalated to:

Reason for Rejection:

Attach documents as proof of correspondence with Regulated Entity.

By submitting your information as part of lodging your complaint to NBFIRA you consent to the collection and use of your personal data as outlined in our Privacy Notice. For any questions or concerns about our Privacy Notice or how your data is handled, please contact us at dataprotection@nbfira.org.bw.

I acknowledge that I have read the Privacy Notice and agree to it. I also understand that should I decline, NBFIRA will have limited information on my matter and therefore be constrained and not be able to assist.

Disagree

Agree

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