Help - Returns

Create Return When the company profile becomes out-dated and new information must be sent to the Authority the company users must create returns that they will later submit to the Authority. For example, when a company changes its name or names if multiple languages available, it may have to create a 'Change Company Name' return, complete it and submit it to the Authority.

To create a new return, please do the following:

• Navigate to Returns and click Create Return button on Manage Returns page
• A screen is displayed displaying all the returns which can be created by the user.
• Select the required return and name it appropriately. If there are multiple languages available, you must enter a name for each language.
• Click Create to confirm the creation. If the selected return is already in the system awaiting editing by the company or pending approval by the Authority the return will not be allowed to be created.

Submission History Submission History allows users to review and print returns that have previously been submitted to the Authority. If a digital signature was uploaded during the submission process, the user may also view this here. Files that were uploaded in XML or Excel may also be viewed here.
The 'Return History' can also be viewed from this area which displays the versions of the return.

To view your Submission History, please do the following:

• Navigate to Returns and click Submission History button on Manage Returns page.
• All previously submitted returns are displayed.
• To view an audit trail of updates to the return, please click Revision number on the table.
• Or
• To view/save a PDF of the return, click the PDF icon in the same row with the return name.
• Or
• To view the return online click on the return name
• All sections of the return are displayed.
• Click on the section name you wish to view.
• Return section is displayed.

Request Resubmission Request Resubmission allows a user to let the Authority know that they have made a mistake which they wish to rectify within a return. It is up to the Authority to then either grant or deny the request to re-submit the Return.

To request a resubmission from Submission History page, please do the following:

• Navigate to Returns and click Submission History button on Manage Returns page.
• All previously submitted returns are displayed.
• Click the Request Resubmission icon link related to the Return you wish to rectify in the same row with the return name.
• Details of the Request Resubmission are displayed and the user is requested to state 'Reasons for request'.
• Fill in the 'Reasons for request' field and click 'Send Request'.
• You will be asked to confirm your request.
• If you wish to cancel the request please click Cancel.
• Or
• If you wish to proceed with the request, please click Confirm.
• An acknowledgement of your request will be displayed on the screen.

To request a resubmission from View Return page, please do the following:

• Navigate to Returns and click Submission History button on Manage Returns page.
• All previously submitted returns are displayed.
• Click a return name that you want to request a resubmit.
• Click the 'Request Resubmission' icon link in the View Return page.
• Details of the Request Resubmission are displayed and the user is requested to state 'Reasons for request'.
• Fill in the 'Reasons for request' field and click 'Send Request'.
• You will be asked to confirm your request.
• If you wish to cancel the request please click Cancel.
• Or
• If you wish to proceed with the request, please click Confirm.
• An acknowledgement of your request will be displayed on the screen.

Submit Return

Once a return is at a state of 'Validated' then it is ready to be submitted to the Authority. On submission, extra validation rules that typically validate data across forms can be executed and these must be resolved before it can be submitted.
Once the return is successfully submitted, it is set to a state of 'Submitted' and moves from 'Draft Returns' into 'Submission History'. Returns with a state of 'Submitted' are then locked for editing and can only be viewed in 'Submission History'. The return will be reviewed by the relevant department in the Authority and they may either Approve, Reject or Decline the submission.
All communication relating to a return on NBFIRA RBSS Portal should reference the unique Reference Number which is displayed on the cover page of the printed, submitted return as well as throughout the application.

The Submit Return feature is used to submit fully validated, completed returns to the Authority.
Each section in a return must first be validated before a return can be submitted.
On submission, another layer of cross-section validation occurs and any rules associated with this will be executed. If there are any validation errors with the Return submission, these will be presented to the user in a new window whereby the rules can be viewed or printed. The NBFIRA RBSS Portal user will then have to go back to amend and re-validate the Return until it passes submission validation.

To submit a return to the Authority, please do the following:

• Ensure all mandatory sections in the return have a status of validated.
• Click on the 'Validate & Submit' icon link at the Actions section for the return.
• You may be asked to upload a signed version of the PDF for the Return. If required, you should first download the PDF of the valid return, attach digital signature(s), and upload.
• You will be asked to confirm your submission.
• If you wish to cancel the submission please click Cancel.
• Or
• If you wish to proceed with the submission, please click Confirm.
• Submission rules may be displayed on the screen by the system. A submission rule may either be an Error or a Warning. If it is an error the relevant form must be updated before the submission is accepted. A warning is different in that it warns the user of data that is unexpected and advises the user to review it but the submission can still be accepted.
• An acknowledgement of your submission will be displayed on the screen.
• The system updates the return status to Submitted.
• The system sends an automated acknowledgement email to the user who submitted the return.

Draft Returns The Draft Returns feature is used by users to enter the required information on the electronic returns for submission to the Authority.
Return sections have an associated status, which can be one of:

• No Data
• In Draft
• Validated

To complete a Draft Return, please do the following:

• On the main NBFIRA RBSS Portal menu, click on the Returns option.
• You will be taken to the Manage Returns page. And you will be able to see a screen listing all available Returns for completion, all Returns have a unique Reference Number which should be used in correspondence with the Authority.
• You can view the history of the return by clicking the 'Version' link next to its name
• Select a Return by clicking on the Return name. All the sections of the Return are displayed on the screen with their associated status.

Manual Data Entry To manually enter data into each section, please do the following:

• Select a section to enter data into by clicking on its name and the contents are then displayed on screen allowing you to enter the information required.
• Please enter the information into the form making sure you enter information into all the mandatory fields marked with a red asterisk. Some inputs only allow certain types of data to be entered (dates, letters, numbers etc) and you will be restricted to these types by the system.
• Once you have either partially or fully completed the form section, you have the option of saving the modifications for later review by clicking the 'Save Draft' button and the system will save the data.
• To validate the section, once all relevant information has been entered, please click the 'Validate & Save' button and if all the data is correct the form section status will be updated to Validated. If there are any issues or errors with the form then a window containing the Error information and the steps to address will be displayed.

Upload Data

Delete Return This functionality allows returns that where created in error to be deleted.

To delete a return, please do the following:

• Navigate to Returns.
• You will be taken to the Manage Returns page. And you will be able to see a screen listing all available Returns for completion also these returns which can be deleted by the user.
• Delete the required return by clicking the Delete icon link associated with that return.
• Click Confirm to confirm the deletion, otherwise, click Cancel.